Why can't I log into my Apple Account to install OS X Mountain Lion?

So I got my MacBook used. Someone else install everything for me because I know nothing about computers. I got a bad virus so I reset the computer to factory settings. Afterward I tried to install OS X Mountain Lion again but when I go to sign into my apple ID, nothing happens when I press sign in. How do I log in so I can install it!? I don't know what other information to put because I don't know much about this sort of stuff...

MacBook

Posted on Jul 29, 2015 12:39 PM

Reply
3 replies

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

Why can't I log into my Apple Account to install OS X Mountain Lion?

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.